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Privacy Policy

Last Updated: October 24, 2023

Effective Date

October 24, 2023

Version

2.1 (GDPR Compliant)

1 Introduction

At CASK, we take the privacy of your wine shop's data and your customers' information seriously. This policy outlines how we collect, use, and protect the sensitive billing, inventory, and licensing data you entrust to us. We understand the unique regulatory environment of alcohol sales and have built our systems to support your compliance needs while protecting your business intelligence.

2 Information We Collect

To provide our specialized billing and inventory services, we collect the following types of information:

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Account Information

Business name, owner contact details, alcohol license numbers, tax identification numbers, and billing addresses required for invoicing.

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Operational Data

Product inventory (SKUs, vintages, regions), pricing strategies, supplier details, and transaction logs generated through our POS integration.

3 How We Use Your Data

Your data is primarily used to ensure the smooth operation of your billing and inventory management. Specifically, we use it to:

  • check_circle Process transactions and generate automated invoices for your suppliers and B2B clients.
  • check_circle Analyze sales trends to provide you with "Vintage Velocity" reports and restocking recommendations.
  • check_circle Verify compliance with local alcohol sales regulations (e.g., flagging transactions outside legal hours).

4 Data Protection

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Encryption Standards

All sensitive billing data is encrypted at rest using AES-256 standards and in transit using TLS 1.3 protocols. We perform quarterly security audits to ensure your shop's proprietary data remains secure.

Access to your data is strictly limited to authorized personnel who require it to provide support or maintenance. We implement strict role-based access controls (RBAC) within our internal systems.

5 Third-Party Sharing

We do not sell your customer lists or sales data. We share data only with essential service providers necessary to operate our platform:

Category Purpose Partners
Payment Processors Secure credit card handling Stripe, PayPal
Cloud Hosting Server infrastructure & backups AWS (Amazon Web Services)
Age Verification Regulatory ID checking Veriff

6 Your Rights

Depending on your location, you may have specific rights regarding your data, including the right to access, correct, or delete your personal information.

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Data Portability

You can export your inventory and transaction history as a CSV or JSON file at any time from your dashboard.

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Right to Erasure

Upon account cancellation, you may request full deletion of your shop's data, subject to tax record retention laws.

7 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer (DPO):

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Headquarters

Napa Valley, CA 94558

Still have questions?

Our team is happy to explain how we keep your wine shop compliant and secure.